Shipping policy

SHIPPING POLICY

ELORA


Free delivery on all orders. Processing in 1 to 3 business days. Delivery in 8 to 12 business days.

1–3 business days

Processing

8–12 business days

Delivery

FREE Shipping

No minimum

 


Order Placed

Immediately

>> Processing

1 to 3 business days

>> Dispatch

After processing


>> Delivery 

8 to 12 business days


DELIVERY TIMES


Below you will find the average delivery times for all our orders:


Phase


                                          Timeframe

Order Processing

1 to 3 business days (may be longer if the order is placed on a Friday night or over the weekend)

Estimated Delivery

8 to 12 business days after dispatch


HOW TO PLACE AN ORDER


The ordering process at ELORA is as simple as possible. Follow the steps below:


1

Product

Go to the product page and add the desired item to your cart by clicking the black 'Add to Cart' button. Make sure you have selected the correct variants.


2

Checkout

Click 'Proceed to Checkout'. On the information page, enter your correct address details. Once filled in correctly, click 'Continue to Shipping'.


3

Review

On the Shipping page, verify the address details you entered. This is where you will be informed that all shipments are completely free. Click 'Proceed to Payment'.


4

Payment

Select your preferred payment method. All payments are processed via SSL — you can always count on a secure payment environment.


5

Confirm

Click 'Complete Order' and you will be redirected to your chosen payment method. Follow the instructions to complete. If you experience any issues, please contact us.


PAYMENT METHODS


At ELORA, all payment methods are encrypted via SSL, meaning you can always count on a secure payment environment.


Credit Card

AMEX · Mastercard · Maestro · Visa

PayPal

PayPal account

Klarna

Deferred payment

EPS

Electronic payment

Sofort

Instant transfer

SSL

All payments encrypted


SHIPPING COSTS


 

We cover the shipping costs on all orders.

All our products are delivered door-to-door, 100% free of charge. No minimum order value is required.

 


ORDER DISPATCH

Found the perfect look or accessory on our website? We want you to enjoy it as quickly as possible! That's why we ensure your order is processed and shipped as fast as possible.

In order to offer fair prices on our products, we choose to collect orders in large quantities and ship them all at once when we reach the required minimum quantity. We appreciate your understanding and willingness to help us create a better, more sustainable world.

Note: Like many other online stores, we are very busy and delays may occur. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.


To ensure your order is dispatched today, contact us by email. Our customer service team will be happy to advise you on the best solution.